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Product

• How are Gantri products made?
• How are the designers compensated for the products sold?
• Are bulbs included?
• Why doesn't my light work?
• Do you offer custom capabilities?
• Do you offer trade discounts?

Orders & Shipping

• Where can I buy Gantri products?
• Where does Gantri ship?
• How much does shipping cost?
• Who pays for taxes and customs duties?
• Do you ship to P.O. Boxes?
• When will my order ship?

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Returns & Exchanges

• What’s your return policy?
• How do I start a return?
• When can I expect my refund?
• How do I start an exchange?
• What if my product is damaged or incorrect?

Payments & Credit

• What forms of payment do you take?
• How does Affirm work?
• Do you offer discounts?
• Where can I find my Gantri credit balance?
• How long do my credits last?
• Can I redeem credits for cash?

Warranty

• What's the warranty on Gantri products?

Product Care

• How do I install my light?
• How do I clean my light?
• How do I change my bulb?

Referrals

• What’s the Gantri Referral Program?
• Are there limits to how many people I can refer?