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Gantri
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Product
How are Gantri products made?
How are the designers compensated for the products sold?
Are bulbs included?
Why doesn't my light work?
Do you offer custom capabilities?
Do you offer trade discounts?
Orders & Shipping
Where can I buy Gantri products?
Where does Gantri ship?
How much does shipping cost?
Who pays for taxes and customs duties?
Do you ship to P.O. Boxes?
When will my order ship?
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Returns & Exchanges
What’s your return policy?
How do I start a return?
When can I expect my refund?
How do I start an exchange?
What if my product is damaged or incorrect?
Payments & Credit
What forms of payment do you take?
How does Affirm work?
Do you offer discounts?
Where can I find my Gantri credit balance?
How long do my credits last?
Can I redeem credits for cash?
Warranty
What's the warranty on Gantri products?
Product Care
How do I install my light?
How do I clean my light?
How do I change my bulb?
Referrals
What’s the Gantri Referral Program?
Are there limits to how many people I can refer?