Gantri logo
Gantri logo

All articles

When can I expect my refund?Updated 12 days ago

After you ship your return, you can expect:

  • 1-2 weeks for it to arrive at our warehouse
  • 5-7 business days for inspection and processing

Once your return is inspected, we’ll issue the refund to your original payment method immediately.

Please note: This policy applies to retail (direct-to-consumer) orders only. All Trade Orders are final sale and are not eligible for returns or exchanges. If you have any questions before ordering, we're happy to help at [email protected].

Was this article helpful?
Yes
No