What’s your return policy?Updated a month ago
We want you to love your Gantri light! If you’re not completely satisfied, we’re happy to accept returns for unused and unaltered products in their original condition. Just email [email protected] within 30 days of delivery with your order number and a brief explanation to start your free return. Please return all items in their original packaging so they can be recycled to further reduce waste!
- For standard returns, we'll refund the product cost (shipping and customs/duties fees are non-refundable).
- For defective or damaged products, we'll refund both the product cost and shipping fees (customs/duties fees are non-refundable).
- Returns will not be accepted if the product has been damaged due to accidents, misuse, alterations or improper installation.
- Returns after 30 days from delivery are not accepted.
Gift Cards:
All gift card purchases are final sale.