We’re here to help! For tailored assistance or order-specific queries, just drop us a line.

Shop

Learn

Custom

Visit

Trade

Gantri

<p>At Gantri, every product is designed and produced at our factory in San Leandro, California. We use advanced 3D printing technology to craft each light, followed by meticulous hand-finishing and assembly. Before shipping, each product undergoes a thorough quality check to ensure it&#x2019;s perfect and ready for you.</p>

At Gantri, every product is designed and produced at our factory in San Leandro, California. We use advanced 3D printing technology to craft each light, followed by meticulous hand-finishing and assembly. Before shipping, each product undergoes a tho

How are Gantri products made?

Customers

Product

How are the designers compensated for the products sold?

Are bulbs included?

Why doesn't my light work?

Do you offer custom capabilities?

Do you offer trade discounts?

Where can I buy Gantri products?

Where does Gantri ship?

How much does shipping cost?

Who pays for taxes and customs duties?

Do you ship to P.O. Boxes?

When will my order ship?

Can I edit/cancel my order?

How do I track my shipments?

What if my order has been marked as delivered, but I haven't received it?

Orders & Shipping

What’s your return policy?

How do I start a return?

When can I expect my refund?

How do I start an exchange?

What if my product is damaged or incorrect?

Returns & Exchanges

What forms of payment do you take?

How does Affirm work?

Do you offer discounts?

Where can I find my Gantri credit balance?

How long do my credits last?

Can I redeem credits for cash?

Payments & Credit

What's the warranty on Gantri products?

Warranty

How do I install my light?

How do I clean my light?

How do I change my bulb?

Product Care

Who should I contact for trade inquiries?

How can I place an order?

What are the payment options and terms?

Ordering

How long will it take to receive my order?

What shipping options are available for my orders?

Lead Times

What is your return policy?

What warranty do you offer for your products?

Returns

How are your products manufactured?

What materials are used in your products?

Products

How are Gantri products made?Updated a month ago