We've resumed about 50% of our operations and will gradually get back to full production levels in the coming weeks. We are constantly monitoring the situation and will continue to adjust our plans to keep our team and community safe.
Orders
- In-stock lights will ship immediately with UPS Ground (3-5 business days).
- All other lights will be made in the order we receive them. Right now, the estimated lead time for delivery is about 4 weeks.
If you added yourself to the Get Notified list for a product, we will email you once it’s available for purchase. Please place an order and we'll produce it in the order it was received.
Note: Your order may be delivered sooner than you expect. We padded extra shipping time due to production uncertainty. Please reach to [email protected] if you’d like a better estimate.
Returns
We will continue to process returns and replacements. Email us at [email protected] and we'll take care of you.
Team
We've taken measures to ensure the health and safety of our team.
Our production team continues to operate with adjustments to schedules and work environments. All workers are required to wear protective masks and gloves. Hard surfaces are disinfected throughout the day to minimize the risk of spreading the virus. We require our team to stay at home if they are not feeling well.
Our HQ team continues to work remotely.
Everyone at Gantri will continue to receive full pay and benefits during this time.